Privacy Policy

1. Who manages your personal information and who should you contact?

The entity managing your personal information is Bright Global FZCO, headquartered at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates (also referred to as "BrightFunded", "we", "us", "our Company", or "Data Controller" throughout this document).

For any queries or to exercise your rights related to your personal data processing, you can reach BrightFunded via email at [email protected].

2. What personal data do we gather about you and how do we obtain it?

This segment provides an overview of the personal data we gather and the means by which we do so. Comprehensive information on the motives for processing personal data is detailed in Section 3 of this Policy. Any data that allows us to identify you, either directly or indirectly, or that relates to you, is regarded as personal data.

We primarily collect data directly from you during your use of our services. This includes the following:

Data provided by you voluntarily, specifically during website registration, information input into your user account, service orders, participation in our activities or projects, or communications via customer support or social media. These encompass identification and contact data, namely your first and last name, phone number, e-mail address, physical address, date of birth, username and password, and if you're a business owner, your business ID or tax registration number; payment data like bank account information; and other data such as your interaction history with our company or warranty claim details. Data we automatically collect during your use of our services. These are details about your device (like IP address, device type, operating system, browser, and internet service provider); website usage data (such as date, time and duration of visit, the country from which you access the site, browsing history); and service usage data (like login and logout times, account settings, your simulated capital value, account currency, and trading strategy). We also receive some of your data from third-party sources, including trading platform providers that you select to use our services, and social network operators if you choose to connect your social media accounts with your account on our website. This may include: Data regarding your completed simulated transactions (like type of financial instrument, the timing of opening and closing positions, investment amount, profit and loss), and data from social networks (username, profile picture, e-mail address associated with the social network account). For information about how these third-party trading platform providers and social network operators process your personal data for their own objectives, please refer to their privacy policies.

2. What personal data do we gather about you and how do we obtain it?

We primarily collect data directly from you during your use of our services. This includes the following:

3. How do we use your personal data?

Account Creation and Registration

To provide you with our services, including relevant access, tools, support, and executing trades, we need to process your personal data. The following applies in this context:

Personal Data: Identification and contact information, payment information in case of paid services, service usage data, simulated trading data, and data from social networks if you decide to link them to your website account.

Processing Ground: Processing is necessary for the performance of the contract through which we provide our services, or based on our legitimate interest. After we cease providing you with services, we process personal data for a limited period. This processing is required to exercise and safeguard our rights, hinged on our legitimate interests.

Delivering Services and Fulfilling Contractual Duties between us and the customer

To provide you with our services, including relevant access, tools, support, and executing trades, we need to process your personal data. The following applies in this context:

Personal Data: Identification and contact information, payment information in case of paid services, service usage data, simulated trading data, and data from social networks if you decide to link them to your website account..

Processing Ground: Processing is necessary for the performance of the contract through which we provide our services, or based on our legitimate interest. After we cease providing you with services, we process personal data for a limited period. This processing is required to exercise and safeguard our rights, hinged on our legitimate interests.

Marketing Communication about Our Products, Services, and Events

If you are our current or former customer, we may occasionally send you marketing communications about our services. We may also send you commercial messages based on your consent. Each email will be identified as a business communication and will contain an option to easily unsubscribe. In this context, the following applies:

Personal Data: Identification and contact information.

Processing Ground: We may occasionally send you marketing messages based on our legitimate interest, which is to maintain customer relationships. If you consent to data processing for marketing purposes, we process your data on that basis.

Customer Support and Communication

If you avail of our customer support services, we will process your personal data. For this purpose, the following applies:

Personal Data: Identification information, contact details, other data, and data from social networks if you reach out via these channels.

Processing Ground: Processing is rooted in our legitimate interest, specifically in ensuring customer satisfaction and support in the use of our services.

4. How do we safeguard and store your personal data?

Your data might be housed on servers delivered by third-party hosting service providers with whom we have established agreements.

5. What is the duration of your data processing?

We process your personal data to the extent required to achieve the aforementioned purposes and for the period needed to fulfill those purposes, or as directly mandated by law. After this, the personal data is deleted or made anonymous. The duration for which we process personal data includes

6. Sharing and transferring data to third parties

Your data is shared or moved to various entities that support us in offering our services. These entities include:

The provider of the trading platform, allowing you to carry out simulated trades.

Other third-party entities that aid us in maintaining our website and delivering our services (such as hosting and cloud service providers, financial institutions and payment system operators, providers of customer support tools and services, IT companies and system administrators, marketing and communication agencies, consultants, and postal service providers).

Additionally, we may transfer your data to entities to whom you have provided your consent, as well as in situations mandated by law, court orders, or any other legally enforceable decisions. Every entity that we transfer personal data to is contractually obligated to protect your personal data in accordance with legal provisions, processing the data exclusively as per our directives.

7. Your Rights

As a user of BrightFunded's services, you possess a set of rights in relation to your personal data, which include:

Right to Access:

You have the right to request access to your personal data that we hold. We will provide this information in a structured and easily accessible format.

Right to Rectification:

If you believe the personal data we have on file is inaccurate or incomplete, you possess the right to ask for modifications or corrections to be made.

Right to Erasure ('Right to be Forgotten'):

You can request that we erase your personal data from our records, subject to circumstances where we need to comply with a legal obligation or where we require this information for legitimate business purposes.

Right to Restrict Processing:

You may ask us to limit the way we use your personal data if you believe the data is inaccurate, our use of the data is unlawful, or if you have objected to our use of data.

Right to Data Portability:

You have the right to request a copy of the personal data we hold about you in a format that allows for its easy transfer from one data controller to another.

Right to Object:

You have the right to object to the processing of your personal data for marketing purposes or under certain other circumstances.

Right to Withdraw Consent:

Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

Right to Lodge a Complaint:

You have the right to lodge a complaint about our data processing activities with the relevant data protection authority.

8. Changes to this privacy policy

We may update this Privacy Policy from time to-time. If we make material changes, we will notify you, either through the email address you have provided, or by placing a prominent notice on our website.